For those who wish to send us their suspension units by post, we advise that you contact us before hand.
Please ensure you include a note containing your address, contact number and email address and also include the make, model and year of your bike.
When sending leaking forks or shocks please ensure that they are carefully wrapped to help contain any leaking fluids as some delivery companies will not deliver packages that leak fluid and this can cause unnecessary delays and complications.
Please specify if you wish items to be insured, as this will incurr an additional charge.
TW Suspension Tech send all items using Parcelforce. A tracking number is provided to enable you to track your items.
If you have any questions please don't hesitate to give us a call.